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Health Insurance/Managed Care Tools

  • Financing and Reimbursement Strategies in Managed Care, a glossary for consumers. Developed by the National Center on Financing for CSHCN. Glossary
  • How to Approach Carriers about Increasing Reimbursement for
  • Quality Improvement Activities.
    Tip Sheet


Evaluating Managed Care Plans For Children With Special Health Needs: A Purchaser's Tool
This evaluation tool will assist purchasers in selecting and evaluating the capacity of health plans to serve children, with or without chronic conditions. policyweb.ichp.ufl.edu/ichp/purchaser/Default.htm

The Medicaid Resource Book
"This reference book describes four pivotal aspects of how the Medicaid program operates -- who it covers, what it covers, how it is financed, and how it is administered. It was written to assist the public and policymakers in understanding the structure and operation of the Medicaid program"
www.kff.org/content/2003/2236/

Pediatric Managed Care Training Module Now Available
The George Washington University Medical Center's Center for Health Services Research and Policy (CHSRP) recently developed a pediatric managed care training module for use by all payers, providers, state and local health departments, and advocates who are concerned with the health care of children. The module is a learning course to help interested parties learn about managed care contracting for pediatric services, as well as write and negotiate contracts to ensure that children, particularly Medicaid and SCHIP children, receive quality care.

The link to the Training Module is provided below, and for more information on CHSRP's work on managed care contracting, please visit the managed care section of CHSRP's Web site at: www.gwumc.edu/sphhs/healthpolicy/chsrp/managed_care.html

Planning Culturally and Linguistically Appropriate Services:
A Guide for Managed Care Plans:

www.ahrq.gov/about/cods/planclas.htm
To address shifting demographic trends in health care, this guide offers health plans an approach to defining the needs of multi-ethnic members and developing culturally and linguistically appropriate services for them.

The Centers for Medicare & Medicaid Services (CMS) commissioned this guide, as well as a companion guide, Providing Oral Linguistic Services (select for Summary). Both were developed by a contractor of the Agency for Healthcare Research and Quality (AHRQ).

The Shared Responsibilities Toolkit: Tools for Improving Quali
ty of Care for Children with Special Health Care Needs (CSHCN) is available on the New England SERVE website This publication (2002, 75 pages) is designed to focus the attention of health plans on CSHCN. The Toolkit includes an 8-page introductory booklet, and fifteen additional tools that can help plans identify CSHCN and collaborate with families, providers and Title V programs to improve systems of care.

The Shared Responsibilities tools are designed to be easily adapted for use by:

  • any health plan;
  • provider group;
  • purchaser; or
  • state agency working in partnership with health plans.

The Identify section of the Toolkit includes a rationale for why health plans should invest in identifying this population. Four sample tools for identifying children with special health care needs are included, as well as references on how to get additional information and support in using these tools.

The Collaborate section of the Toolkit includes survey formats and resources designed to assist health plans to build partnerships with families, providers, and state organizations that are also involved in providing care for this group of children.

The Improve section of the Toolkit includes examples of best practices at the health plan level, a checklist for health plan policies and procedures that can support serving CSHCN, and a set of measures that can be used to assess a health plan’s readiness to focus on this population.

Shared Responsibilities Toolkit:Tools for Building Partnerships to Improve Health Care Financing for CSHCN
Susan G. Epstein. May 17, 2003.

Improving Managed Care for Children with Special Needs - A Best Clinical and
Administrative Practices Toolkit

As health plans across the country increase enrollment of Medicaid and SCHIP
beneficiaries, the challenges of providing consistent, high quality care and the need
for defined and measurable quality improvement expand significantly. The Best
Clinical and Administrative Practices (BCAP) initiative was created by the Center
for Health Care Strategies
(CHCS) to develop, document, and spread best practices
among Medicaid health plans. This toolkit reflects the experiences of the Improving
Managed Care for Children with Special Needs workgroup, a group of 11 health plans
and a primary care case management (PCCM) program that collaborated over 24
months to develop, pilot, and refine best practice models for serving this population.

Last updated July 25, 2008

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